Knowledge and Customer Satisfaction
How a little bit of sharing can boost your client base
When you look at major businesses these days, there is a common trend that seems to come to the forefront, especially in times of trouble. That is the information shared by the business to the customer or investor. Offering a level of transparency to your customers is one way in which you can show that you are working at improving your customer satisfaction. u00a0Yet, knowledge must be shared strategically and in a manner which engages the customer.
Explain how things work
Companies which offer a great deal of services, or companies that sell equipment that requires a level of precision and accuracy would do well to implement HOW TO videos into their business. There are several ways in which you can do this. One method is to integrate it into an app, another is to make a YouTube channel with your information, and yet another is to make an interactive explainer video for your webpage. The main point is that the customer is engaged with your business in a positive way. Explainer videos or u201chow tou201d videos are great at <a href=